Shipping Policy

**Please note due to Covid-19 shipping may be delayed. This is beyond our control. Once you receive your tracking information. We suggest keeping it until you receive the package.**Please note all sales are final. We do not accept returns at this time.**

All of our shipping is done through USPS or UPS. Once you check out you will receive an email update on your order. Once your order has been shipped you will receive a tracking number. The estimated delivery times are based on USPS or UPS.

If you do not receive your package within your estimated delivery time, please contact USPS or UPS first and then send us an email at customerservice@dluxearomacollc.com so that we can resolve the issue quickly.

If your package is damaged upon arrival, please contact us immediately so that we can get it fixed. Please take a photo of your damaged packages and send them in your email to customerservice@dluxearomacollc.com so that we can file a claim.