Processing Times Policy

Please note we have a processing time of 3-5 business days (Monday through Friday) before your order has been processed. If your order is placed on Friday your processing time will start processing on Monday.

Once your order has been processed it will be shipped. You will receive a email stating that your order has began the shipping processed or that your order has been shipped. 

If you haven't received a email notification that your item has been shipped after the 5th business day please send us a email inquiring about the status of your order.

If you have any questions please email Customerservice@dlxearomacollc.com